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Home  >  Returns
Returns
How to handle the return

1 if your order need to handle the return, you must first by phone or email and VANCL customer contact center.

The customer service telephone: 0512-89992846 13382183133

Customer service e-mail: wqplgr@sina.com

2 Beijing, Shanghai (except Chongming), Guangzhou, Shenzhen, parts of Jiangsu,Sichuan, Chongqing, Anhui, Hubei, Hunan, Zhejiang, Shandong, Jiangxi, Fujian,Guizhou, Yunnan, Guangxi, Hainan, has opened the door to return the business, you can enter the help center query your area has been opened home return business, such as the need to please contact VANCL customer service hotline.

1) customer service staff received your phone will be time for you to register return note,invoice registration after the delivery personnel will be returned with a replacement of thegoods / return form for your door handle the return of service.

2) for your door handle the return when you will be required to return the goods, invoicetogether with returned to the delivery personnel.

3) delivery personnel inspection after the replacement goods on the spot to make your hands or spot for your refund service.

Special note: choice of the original order of payment is cash on delivery or after receiving the goods POS card payment, for your door handle the return will be cash back to you;other forms of payment, we will receive the returned goods as soon as possible afterpayment of the original channel return. (Financial refund after a successful text messages to inform you)

3 does not support the door handle return area, please operate strictly according to the following steps:

1) call VANCL customer service hotline, customer service staff will help you to register the returned list;

2) the personnel of the service registration form for your return, the system will automatically reserved for you 7 days of inventory, please within 7 days to return goodsto VANCL warehouse, 7 days after the inventory will automatically release.

3) to ensure that the return receipt of goods in time for you to handle, please return the goods together with the enclosed order invoice and invoice.

4) we receive your returned goods will return to you the goods quality inspection, and then according to your demand for the return of operation.

5) if for return, refund will use your original order of payment in return, cash paymentorders can choose postal remittance refund or bank transfer. The two way to refund your account will need some time, bank transfer, according to the different inter-bank cross bank transfer to the account period and different, the post office remittance may be due to differences between different regions and the post office.

6) return / exchange to receive parcels.

Address: Suzhou city Wuzhong District Mudu town Mudu Road No. 28 (Jinqiao Development Zone)

Zip code: 21500

To: Suzhou day with metallic material limited company

7) due to product quality issues

Solemn promise, where the company sold products belong to quality problem can enjoy15 days package returned, and technical guidance to complete and perfect after saleservice! We all outbound products pay material report, have sale product material, a full refund.

That wholesale

Mixed batch

Support the mixed batch, [5000] yuan from batch or batch [50] kg

Every single purchase amount to 5000 yuan of above, can enjoy 2% off preferential.

A one-time purchase of more than 300KG, Jiangsu by the company free door-to-door,other provinces will be free shipping!

What is the mixed batch?

Mixed batch is not limited to the types of products and styles, buyers as long as the purchase price (or total) at or above the set amount (or number) you can enjoy the wholesale price.

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Copyright:Suzhou Ritong Metal materials Co., Ltd   Address:Suzhou city Wuzhong District Pu Zhuang Zhen and Ann West Road No. 1238 (Pu Yang Road)
Tel:0512-66379463 662592901338218313 Wang Manager   Customer service:0512-67681069   Technical support:TZ-NET.CN

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